Roe Sweater

731-7502

Black Friday items are deemed as Final Sale. Items marked Final Sale are unable to be returned.

We recommend shipping the package to a secure location with someone available to retrieve it. AKOO is not responsible for stolen packages.

There is NO OPTION for AKOO to relay specific messages or instructions to the parcel carrier once a package has shipped.

If your package is marked as "Delivered" or shows a final scan, we are unable to file lost in transit claims or offer refunds. We recommend contacting the parcel carrier regarding your package and refund.

Domestic shipments ship via FedEx or USPS Priority; APO/FPO and military boxes ship via USPS Priority. Domestic orders shipped via FedEx or USPS Priority have a delivery time of 5-10 business days.

Within the U.S., if your package is $99+, you can receive free shipping. If you choose to pay for shipping on an order over $99 shipped in the 50 United States by selecting the $6.99 shipping option during the checkout process, it will not be delivered any faster and we cannot refund your money.

Domestic orders ship from zip code 23452. Refunds of shipping cannot be made once a package has shipped via the selected shipment method.

Unfortunatley, we are unable to ship internationally at this time.

RETURNS

ALL RETURN ITEMS MUST BE UNWASHED AND UNWORN OR A REFUND WILL NOT BE ISSUED.

ALL RETURNS ARE SUBJECT TO A $7 RESTOCKING FEE, IT WILL BE DEDUCTED FROM YOUR FINAL REFUND AMOUNT.

NO RETURNS ON INTERNATIONAL ORDERS. WE ARE CURRENTLY UNABLE TO DO EXCHANGES.

CLICK HERE TO START YOUR RETURN

Item(s) should have original packing with all tags.

REFUNDS

Refunds will be applied to the original method of payment upon receipt of all items and confirmation of their condition. The typical turnaround time for processing refunds and credits is 5-7 days once we receive the item(s). Initial shipping and handling charges are non-refundable unless an item is damaged or defective.